iScape.Services
Our Mission
To assist our clients to grow their
business through the appropriate use of technology. For most of our clients, iScape is the IT Department for their
business Target Market
Our target market consists of small to medium business with
a network made up of 5 – 250 computers plus at least one server in a networked
environment. The Services Team
The iScape.Services team is made
up of IT Service Engineers with over 60 years of combined industry experience
with numerous academic and industry technical qualifications. How we deliver our service to your Business.
Our team utilises the latest technology and methodologies to
provide your business with a prompt and efficient service. 1.
Advice to our clients.
At iScape, we strive to get to know your business so that we
can advise you on how IT can be best used to grow your business and make it
more efficient. 2.
Lodge your Service Calls by Email.
If you have a problem, you can send an email to our support
queue so that your issue can be tracked and attended to without get “lost in
the system”. 3.
Remote Diagnostics and Repair.
In order to get you up and running as quickly as possible,
we utilise a “best in class” remote diagnostic and repair service so that we
can fix many problems immediately over a standard broadband connection. 4.
Server Monitoring.
A business server is the centre of your network. If the
server goes “down”, your business stops. In order to keep
your server running smoothly, iScape offers a server monitoring service
that checks the critical functions of your server 24/7. Please ring for
details. 5.
Online Backups
As our access to the Internet has continued to improve,
offsite backups to the Internet have become viable as a secondary backup for a
business’s critical data. Please ring
for details on iScape’s online backup offering. Contact Details
Phone: (07) 4977 5888 Email:
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